Privacy Policy

Collection and processing of personal data

In general, you can visit the website of thyssenkrupp Bilstein GmbH on an anonymous basis, i.e. without informing us of who you are. When you visit our website, our web servers in Germany save as standard the IP address of your internet service provider via which you access our website, the site from which you access our website and the files you access from us, as well as the date of your visit and general information about your browser. These data are processed to ensure the security of the web server and to adapt the output of the information retrieved to your output medium (e.g. your phone. laptop or other device). These data are only analyzed in anonymized form for statistical purposes.

Personal data is stored and processed only if you provide us with this information, e.g. when completing a contact form or registering for personalized services. On the respective website you will be informed about the intended use and, if necessary, your consent to the storage and processing requested. Disclosure will only take place at thyssenkrupp companies and service providers affiliated with us, for example to send you the requested written information. Of course, all service providers are committed to data secrecy and confidentiality. A transfer to other third parties does not take place. Your data is always encrypted before transmission and processing to protect this data against unauthorized access.

Cookies

Cookies are text files that are stored on your computer or other end device. The use of cookies helps us to analyse your use of the website, improve the services and products we offer, improve security and prevent fraud attempts. We distinguish between different types of cookies:

• Session cookies are temporary cookie files that are automatically deleted as soon as you close your browser.
• Permanent cookies are cookie files that are stored until they are actively deleted or automatically removed after a certain period of time.
• First-party cookies are cookies that are set directly by us.
• Third-party cookies are cookies that are set by a third-party provider.

Personal data may be stored in cookies on individual pages if you have expressly consented to this beforehand, e.g. to avoid having to re-enter access data. In principle, you can also access all information on our websites if you have deactivated cookies in your Internet browser. If you do not accept cookies, this can lead to functional restrictions of our offers.

You give your consent by clicking on “Accept all” or as part of the individual settings you have made. Your data may then also be processed in third countries outside the EU, such as the USA, which do not have a level of data protection comparable to that in the EU and where, in particular, access by local authorities may not be effectively prevented. The legal basis for this is Art. 49 para. 1 lit. a GDPR. If you do not agree to this, you can change your consent at any time.

Below you will find detailed information about the individual services on our website:

Contact Form

To respond to your request thyssenkrupp Bilstein GmbH will process the following personal data if provided in the contact form: form of address, first name, last name, email, street, zip code, town/city, telephone number and content of your request. We will forward your personal data to recipients where this is necessary to meet your request. The legal basis for processing your personal data depends on your request and may take the form of a contract with you (Art. 6 (1) (b) GDPR), your consent (Art. 6 (1) (a) GDPR) or our legitimate interests in providing you with a good service based on a balance of interests (Art. 6 (1) (f) GDPR). We are supported in the operation of our contact form by our IT service providers as order processors. We will process your data – where processing is based on your consent – until your consent is withdrawn or – where processing is based on a balance of interests – until you object to this or your request has been completed. Unless you provide the data required to contact you and to understand and process your request, we will not be able to process your request. All other information is optional. This service is only for persons over the age of 18.

If we process your personal data on the basis of your consent (Art. 6 (1) (a) GDPR), you can withdraw this consent at any time for the future. If we process your personal data on the basis of a balance of interests (Art. 6 (1) (f) GDPR), you can object to this at any time for the future.

In addition we process the referrer information in connection with use of the contact form (Art. 6 (1) (b) GDPR), which is erased after 4 weeks at the latest. It is technically not possible to use the contact form without collecting this information.

Please note that enquiries are processed via the Microsoft Dynamics programme and that your data is stored there in the context of your request. Please further note that requests made from the following countries may instead be processed via HubSpot and that your data is stored there in the context of your request: Canada, Mexico, Puerto Rico, and United States of America.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
The data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM.
Further information on Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Your data protection rights

You have the right to request information about your stored personal data according to Art. 15 GDPR. In addition, you may request the correction or deletion of your data pursuant to Art. 16 and 17 of the GDPR. You may also have the right to restrict the processing of your data in accordance with Art. 18 of the GDPR and the right to receive the data you have provided in a structured, standard and machine-readable format in accordance with Art. 20 of the GDPR, provided that this does not adversely affect the rights and freedoms of other persons. If you have given us consent for data processing, you may revoke this consent at any time without formality and without adverse effects. Please note that the revocation has no effect on the lawfulness of the data processing that took place prior to the revocation and that it does not extend to such data processing for which another permissible circumstance exists and which may therefore also be carried out without your consent.

To exercise these rights, please contact the data controller or data protection officer named below.

Pursuant to Art. 77 GDPR, you also have the possibility to lodge a complaint with the respective competent data protection supervisory authority. The right of appeal is without prejudice to any other administrative or judicial remedy.

Information about your right to object according to Art. 21 of the General Data Protection Regulation (GDPR)

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) of the EU GDPR (data processing on the basis of a balance of interests); this also applies to any profiling based on this provision within the meaning of Article 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

The objection can be made without any formalities and should, if possible, be addressed to the data controller or data protection officer named in the data protection declaration below.

Responsible and data protection officer 

Responsible for the collection and processing of personal data is:

thyssenkrupp Bilstein GmbH
August-Bilstein-Straße 4
58256 Ennepetal
Germany
Phone: +49 2333 791-0
E-Mail: info@bilstein.de

You can reach our data protection officer at:

thyssenkrupp Bilstein GmbH
Date Protection Officer
ThyssenKrupp Allee 1
45143 Essen
E-Mail: datenschutzbeauftragter@thyssenkrupp.com

Scope and amendments to this privacy statement

This privacy statement applies exclusively to the use of our website. It does not apply to the websites of other service providers to which we provide a link. We accept no responsibility or liability for third-party statements and guidelines with no connection to our website.

We reserve the right to amend these data privacy rules from time to time in accordance with future changes relating to the collection and processing of personal data.